Lopez, said she had heard more of since the start of the pandemic.ДЄs the pandemic exacerbated many social issues, 911 operators - 74 percent of whom were women in 2021, according to the Bureau of Labor Statistics - became a repository for the nationвЂ™s traumas. People call for mental health crises, car accidents, missing person reports, burglaries and domestic violence disturbances, which Ms. The calls come every few minutes, with few breaks. The vibe in the room is surprisingly calm, considering the traumas unfolding on the other end of the lines. The center is in many ways like any other office: They celebrate employeesвЂ™ birthdays once a month, sending around a card and sharing desserts. Co-workers discussed their вЂњregulars,вЂќ people with mental health issues who call frequently enough that the operators know them by name.

Rivera sat down at her assigned station for the night, a wide cubicle flanked by multiple screens that showed complex maps and communication systems. Later that day, at the 911 communications center, Ms. It was her seventh straight day working a 12-hour overnight shift and that morning, after dropping her partner off at work, sheвЂ™d slept through the alarm meant to prompt her to wake the girls they missed school. вЂњI didnвЂ™t get to take them to school today,вЂќ Ms. Rivera sat on her couch in Eagleville, Penn., combing through her daughter NyelahвЂ™s blow-dried hair. It made her wonder whether she was built for the role. She struggled with memorizing the police zones and municipalities within the county and, later, with applying that knowledge while a trainer coached her through calls. She took the entry exam four times before she passed, and was the last person in her class to get certified and cleared to take calls without a training officer on the line. Pandemic Trauma: Covid-19 has exacerbated mental health issues among medical workers, putting them at great risk of developing PTSD.Virtual Reality: A treatment using new technology to immerse patients in a simulation of a memory could help them overcome trauma.Psychedelic Drugs: As studies explore the therapeutic value of substances like MDMA, veterans are becoming unlikely advocates for their decriminalization.Removing the Stigma : Misconceptions about how PTSD develops and its symptoms, can prevent people from seeking treatment.Early intervention is critical for managing the condition. Understand Post-Traumatic Stress Disorder The invasive symptoms of PTSD can affect combat veterans and civilians alike.

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